Last Updated – December 12, 2023

E-Magneto Privacy Policy

Last Updated – July 08, 2023

We know that you care about how we use and share your information, and we appreciate your trust that we will protect it sensibly and with complete responsibility.

  • Magneto wants to help you understand how we use, protect, and share your personnel information. This privacy policy helps you understand your privacy choices when you visit our site, access your mobile services, or use our App.


Our values

Trust is the foundation of the E-Magneto platform, and you have to trust that we are using your information correctly. Our values will help you understand how we think about and use your information and privacy.

  • Your Information Is Only Yours

We carefully analyzes what types of information we need to provide our services and limit the information we collect to only what we need. We delete this information when we no longer need it. When we are building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In this work, our guiding principle is that your information belongs to you, and we aim only to use your information for your benefit.

  • We Protect Your Information From Others

If a third party requests your personal information, we will refuse to share it unless you permit us or we are legally required. When we are legally required to share your personal information, we will tell you in advance unless we are legally forbidden.

  • We Help Merchants And Partners Meet Their Privacy Obligations

Many merchants and partners using E-Magneto do not benefit from a dedicated privacy team, and we need to help them meet their privacy obligations. To do this, we build our products and services so they can easily be used in a privacy-friendly way. We also provide detailed FAQs and documentation covering the most important privacy topics and respond to privacy-related questions we receive.


What Personal Information About Customers Does E-Magneto Collect?

We collect your personal information to improve our products and services continually. Here is the type of personal information we collect:

  • Information You Give Us: We receive and store any information you provide with E-Magneto Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our E-Magneto
  • Automatic Information: We automatically collect and store certain types of information about your use of E-Magnetoservices, using information about your interaction with products, content, and services available through E-Magneto Our physical stores may use cameras, computer vision, sensors, and other technology to gather information about your activity in the store, such as the products and services you interact with.
  • Interaction From Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase.


How Do We Use Your Personal Information

We generally process your information when we need to do so, for legitimate interests, or like sharing your products with a third party for your business benefit after considering the potential risks and balancing them by providing clear transparency into our privacy practices that offer you control over your personal information and privacy where appropriate, and limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information and the technical measures we use.


Where We Share Your Information

We are an Indian company, but we work with and process data about individuals worldwide. To operate our business, we may send your personal information outside your state, province, or country. This data may be subject to the laws of the countries where we send it. We take steps to protect your information when we send your information across borders.

Depending on whether you are a merchant, customer, partner, user, or visitor, please refer to our supplemental privacy policies as relevant.


How Long Do We Retain Your Information?

We will retain your data only for as long as necessary to fulfill the purposes we have collected it. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of your data, the potential risk of harm from unauthorized use or disclosure of your data, the purposes for which we process your data, and whether we can achieve those purposes through other means and the applicable legal requirements. We will also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. If you stop using our services or delete your account with us, we will delete your information or store your information in an aggregated and anonymity format.

Depending on whether you are a merchant, customer, partner, user, or visitor, please refer to our supplemental privacy policies, as relevant, for further details on the retention of your personal information.


How We Protect Your Information

Our teams work tirelessly to protect your information and ensure our platform’s security and integrity. We also have independent auditors assess the security of our data storage and systems that process financial information. However, we all know that no method of transmission over the Internet and electronic storage method can be 100% secure. This means we cannot guarantee the absolute security of your personal information.


Your Rights Over Your Information

You should be able to access and control your personal information no matter where you live. Depending on how you use E-Magneto, you may have the right to request access to, correct, amend, delete, port to another service provider, restrict, or object to the uses of your personal information. We will not charge you more or provide you with a different level of service if you exercise any of these rights. Please note that these rights apply only in certain circumstances, and all of these rights may be limited by law.


Our Use Of Machine Learning

One of how we can help merchants using EMagnetois by using techniques like “machine learning” (some laws, including certain EEA and UK laws, may refer to this as “automated decision-making”) to help us improve our services. When we use machine learning, we either:

(1) still have a human being involved in the process (and so are not fully automated) or

(2) use machine learning in ways that don’t have legal or similarly significant effects (for example, reordering how App might appear when you visit the App store).


Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that may interest you.

Mention opt-out links from external services such as:

You can opt out of targeted advertising…


How We Use “Cookies” And Other Tracking Technologies

We use cookies and similar tracking technologies on our website when providing our services. For more information about how we use these technologies, including a list of other companies that place cookies on our sites, a list of cookies that we place when we power a merchant’s store, and an explanation of how you can opt out of certain types of cookies, please see our Cookie Policy.


Data Retention

When you place an order through the website, we will store and maintain your order information for our records unless and until you ask us to delete this information.


Modifications In Updates

We can update this privacy policy occasionally to reflect, for example, (changes to our practices for other operational, legal, or regulatory reasons). If you have questions or require more information, don’t hesitate to contact us.